Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us by using our chat widget in the bottom corner.
Yes, we have a loyalty program that rewards our customers for their purchases. For every dollar you spend, you'll earn points that can be redeemed for discounts on future purchases. We will also occasionally add "Quests" you can participate in to earn additional points.
Yes, we offer gift cards in a range of denominations. They make great gifts for family and friends who love art and fashion! GIFT CARDS
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and will be accepting other ways of payment in the future. You can also make installment payments through our partner Sezzle. How Sezzle works
We provide a size chart on each product page to help you determine the best size for you. If you have any questions about sizing, feel free to contact our customer service team for assistance through the store chat widget located in the bottom corner.
Yes, we offer customization options for some of our products. Please contact us for more information if you are not sure if a product is customizable, how to customize your product or how to customize your order.
As of [June 15th 2023] Great Creations sells a variety of products, largely focusing on clothing, art and accessories that embody the intersection of art and fashion.
Here is a list of some of the categories of products they offer:
1. Women's and Men's T-shirts
2. Hoodies and Sweaters
3. Shorts, Skirts, and Dresses
4. Wall Art
6. Inspiring Mugs
10. Pin Buttons
Please note that the specific items within these categories may change over time as the store updates its inventory. The store focuses on unique pieces by emerging designers and artists, offering customers a chance to support independent creators while adding unique, high-quality items to their collections.
We work closely with our suppliers to ensure that all of our products meet our high quality standards. We also only work with suppliers that have rigorous quality control processes in place to inspect each item before it is shipped to our customers.
Yes, we prioritize ethical and sustainable production methods and materials in many of our clothing and art items. We work with suppliers who share our values and aim to minimize our environmental impact.
We use a variety of high-quality materials for our clothing, including organic cotton and polyester made from recycled materials. We also prioritize sustainable and eco-friendly options wherever possible.
We accept returns within 30 days of purchase as long as the item is in its original condition. Please see our Refunds, Returns & Exchanges page for more details. Refund Policy
Please contact our customer service team as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after an order has been processed.
Yes, we ship worldwide. However, international shipping times and fees may vary.
It typically takes 3-5 business days for orders to be processed and shipped. Once shipped, delivery times vary depending on your location and the shipping method selected at checkout. You can track your order using the tracking number provided in your shipping confirmation email.
You can reach our customer service team by email at email@example.com or feel free to contact our customer service team for assistance through the store chat widget located in the bottom corner.
We do not offer gift wrapping at this time.
Care instructions are included with each item, but in general, we recommend washing clothing in cold water and drying on a low setting. Artwork should be displayed out of direct sunlight and away from moisture.
We release new designs periodically throughout the year. Be sure to follow us on social media or sign up for our newsletter or view our blog to stay up to date on our latest releases.
We are diligently engaged in the process of curating comprehensive biographies and portfolios for each of our featured designers and artists. This is a substantial undertaking that demands meticulous attention, and our team is deeply committed to ensuring the quality and completeness of this important aspect of our platform. We appreciate your patience and understanding during this period of enhancement.
No, not all items sold on Great Creations are limited-edition pieces. However, it's important to note that all our items or products can disappear without notice. This is because some of our clothing is tied to a specific season, series or edition. Once that season, series or edition closes or is sold out, no more of that particular item will be made or sold. So, while not every item is technically a "limited edition," the nature of our inventory means that all items have the potential to become unavailable. This makes each purchase from Great Creations unique and valuable.